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Customer Relationship Management Blog: Customer Relationship Management Articles
The customer relationship management blog focuses on helping companies increase the retention of clients and make their customers raving fans.

Customer Retention Strategy
Gaining new customers is always going to cost you money.

Customer Service Listening Methods and Strategy
Giving an exceptional customer experience helps your company thrive, bring repeat customers, and lifetime loyalty.

Customer Personality Types and Types of Customer Relationships
Clients run the business cycle.

Examples of Outstanding and Memorable Customer Experiences
Do you like customers?

Inbound Marketing Best Practices and Most Used Software Platforms
There are five components of inbound marketing that can be compared to the elements: earth, air, fire, water, and aether.

Benefits of Having Online Live Chat Support for Your Business
Many online shoppers now use the chat tool on websites and e-stores answer their questions and get more information about potential purchases.

How to Avoid and Prevent Credit Card Chargebacks
Your online business sells products that Dropshipper Supplier ships to customers.

Customer Service Excellence: How to Give Great Client Service
In the business world, your word choice can make or break you.

6 Exceptional World Class Customer Service Examples
A little good customer service can go a long way for your business.

How to Gain More Clients and Get More Business
Finding out how much you should charge for your product or service is important, but the way you present your fees to your customers is just as significant.

How On Hold Messaging Increases Company Revenue
You might be considering whether or not you should use on-hold messaging for your business calls.

How to Get Referrals for Your Business
A company that can give unforgettably great customer service is the kind that receives the most loyal repeat customers.

Customer Value Analysis: Customer Lifetime Value and Customer Perceived Value
Acquiring new customers is naturally more difficult than having repeat business with your existing ones.

How Bad Business Reviews and Good Business Reviews Affect Business
Now that online reviews are becoming more and more commonplace, it is vital to make sure that your business has a positive online presence.


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